Considering purchasing a hot tub online?
Here are a number of reasons to reconsider that:
Support: Most online hot tub
retail sites don't have support after the sale. Contact the online retailer and
ask for the phone number of the local hot tub service
provider. If you are given an 800 number, insist on finding out the exact
location of your potential service provider. Ideally, you should be able to speak directly with the service
Delivery: More often than not,
online retailers can only guarantee driveway delivery. If you're told that the
hot tub will be delivered to its exact permanent location, ask who the delivery
company is. Take the time to contact the company and verify that you won't have
a 700+ pound hot tub in your driveway when you arrive home one
Chemicals: Anyone can sell hot
tub chemicals. Online companies have proven this fact time and again. That said,
will anyone be there to answer the phone when you can't seem to get the proper
water balance? How will you react when there is a service need and the
technician informs you that the damage resulted from improper water balance and
won't be covered? Nothing beats a good regional shop with a technical staff that
can provide the answers you need in a timely fashion.
In the end, the best piece of advice for anyone
looking to buy a hot tub is this: Ask a friend. Ask several friends. Take the
time to find out where other people purchased their hot tubs. Find out if they
are truly happy with the overall experience. Did they find themselves
settling for "good enough" or performing their own repairs? If you simply ask if
they like their hot tubs, most peoples' answer is "Yes, we love our hot tub.".
Most people really love their hot tubs. Take the time to ask specific questions
about delivery, service, and support. Whether this is your first hot tub or a
replacement, Lansing Spatech wants to your hot tub dealer!